We are here to help
There is no such thing as a silly question
The questions below are the ones we are asked most. If yours is not here, send a message and a real person will come back to you.
Asked, answered honestly
No. You can complain directly to your lender for free, and you can take a complaint to the Financial Ombudsman Service for free. We set that out again, in plain words, before you sign anything.
Your transaction history across the lenders you have dealt with: unaffordable lending, interest and charges, and signs the borrowing was difficult to afford, starting with overdrafts. The check is evidence-led. It does not rely on what anyone hopes happened.
Your dashboard shows every change the moment it happens: submitted, lender response, the next step. You can always see where things stand, without emailing us or waiting to be chased.
We tell you directly, explain where you stand, and point you to the free routes. We won’t take a weak case forward, because that wastes your time and undermines strong ones.
No. You sign in with your bank, not with us, and the connection is read-only. We never see your credentials and we can never move money.
Nothing upfront. A fee applies only if a claim succeeds, taken from the compensation, and the exact terms are shown before you sign.
Get in touch
Send us a message
This is a demonstration form. It does not send or store anything.
Your data, on your terms
Read-only by design
A bank connection can show Sorla transactions. It can never move money or change anything in your account.
Revocable at any time
One tap revokes access. You can also ask us to delete what we analysed.
Evidence before claims
Nothing is claimed speculatively. A case only proceeds when your own history supports it.
Nothing to pay upfront
There is no upfront cost. Fee terms are shown clearly before you sign anything.
Bank connection
Northbridge Bank · Current account
Active · read-onlyYou can ask us to delete what we analysed at any time.
This is a demonstration build running entirely on synthetic data. No live bank connection, payment, or production system exists yet.
You never need a company like Sorla
- You can complain directly to your lender for free, with no company required.
- You can take a complaint to the Financial Ombudsman Service for free.
- We restate both routes, in plain words, before you sign anything.
See what your history shows
A careful, read-only check of your lending history. Nothing upfront, and an honest answer either way.